Return Policy offers a replacement warranty only on Defective items. Due to the time and care we use in selecting our product lines and manufacturers, we are able to ensure the products we sell are the highest quality. In the rare occurance your item is defective at time of purchase, will exchange the defective part purchased within 25 days as determined by an authorized expert. Shipping charges will be incurred by IF the item is received and is deemed defective and a replacement item and/or part is required. A receipt must be present. We do not warranty batteries with damage that occurred during use. We do not under any circumstance refund purchased starter kits that have been used. After an item has been used, any issues regarding the product should be handled by the manufacturers own customer service website and/or limited warranty. However, contacting us first, may be all the assistance you need.

We promise to provide you with exceptional, one on one, expert advise for all of the needs you may have. Reach us by phone, email, Facebook or in-store.

   This return policy does not cover e-liquids, coils, cartomizors, clearomizors or atomizers or RDA's. Atomizers, coils, clearomizors and cartomizors have a dead on arrival warranty, if they do not work out of the box we will replace them free of charge if you notify us within 24 hours after receiving the product.

All purchases of e-liquid are final. Any questions or concern regarding e-liquid should go directly to the lab technician at

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